Privacy Policy
This Privacy Policy explains how Tallahassee Crawl Spaces ("we", "us") handles information submitted through https://tallahasseecrawlspaces.com. We do not sell personal information.
Information we collect
We collect only what you choose to send us. When you submit the inspection request form, that includes your name, phone number, email address, the ZIP code or property address you provide, the service you select, any symptoms you select, any message you write, the page the form was submitted from, and the date and time of submission. If you check an SMS consent box, we also store that you consented, the exact consent language and version shown to you, and the time you consented.
If you call, text or email us, we have the contact information you used and the content of that communication. We do not collect payment information through this website, and this website does not require an account.
How we use it
We use your information to respond to your inquiry, schedule and perform a crawl space inspection, provide estimates and recommendations, and follow up about work you asked us about. We keep lead records for our own business and service history purposes.
Analytics and cookies
This website may use Google Analytics to understand aggregate traffic — which pages are viewed, how visitors arrive, and which contact actions occur (for example, that a call, text, email or form submission happened). This uses cookies or similar identifiers set by Google and does not include the contents of your form message. We do not use advertising cookies of our own. You can block cookies in your browser settings; the site will still work.
Text messaging (SMS)
SMS consent is entirely optional and is never required to submit the form or to receive service. Consent boxes on our form are unchecked by default, and consent to text messaging is separate from submitting a contact request.
If you check the service and inquiry consent box, the language you agree to is: "I agree to receive text messages from Tallahassee Crawl Spaces regarding my inquiry, appointment, estimate or requested service." Those messages relate to your inquiry, appointment, estimate or requested service.
A separate, optional box covers promotional messages: "Optional: I agree to receive promotional or marketing text messages from Tallahassee Crawl Spaces." Agreeing to service messages does not agree to promotional messages.
Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, and reply HELP for help. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
We do not sell or share mobile information or SMS consent with third parties for their own marketing purposes. Mobile numbers and consent records are used only so we can communicate with you about your inquiry or service, and are shared only with the messaging service that delivers our messages on our behalf.
How we share information
We share information only with service providers that operate this website, store our lead records, deliver our email, or deliver our text messages — and only so they can perform those functions for us. We may also disclose information where required by law.
Protecting your information
Form submissions are transmitted over an encrypted connection and stored in a restricted database that is not readable from the public website. Access is limited to people who need it to respond to your request. No method of transmission or storage is completely secure, but we take reasonable steps to protect what you send us.
Children
This website is intended for homeowners and is not directed to children. We do not knowingly collect information from children.
Your choices
You can ask us to stop contacting you at any time, ask what information we have about you, or ask us to correct or delete it. Reply STOP to opt out of text messages, or contact us using the information below.
Changes
We may update this policy as our website or services change. The version on this page is the current one.
Contact us
Tallahassee Crawl Spaces, Tallahassee, Florida
Phone: 850-601-9545
Email: info@tallahasseecrawlspaces.com